> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hitpayapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Malaysia

> Required documents and verification process for businesses in Malaysia

## Verifying a Malaysia-Registered Business

Businesses registered in Malaysia can verify their HitPay account by completing both identity and document verification steps.

## Verification Process

### Identity Verification

The **account representative** must complete:

* **ID verification**
* A **selfie submission** for facial match

> [!TIP]
>
> This step is required after setting up your bank account.

### Document Verification

You’ll need to submit the following:

* **SSM Business Profile**\
  (or Business License for Sabah-based businesses not registered with SSM)

If the account representative is **not listed in the SSM document**, include:

* A signed **Letter of Authorisation (LOA)** from a company secretary or director
* **Identification documents** (with signature, e.g., passport) for:
  * The account representative
  * The person signing the LOA

> [!NOTE]
>
> Additional documents may be requested by our Compliance team based on your
> business type.

#### Common Additional Requirements

Some business types may need to submit more documentation:

* **Complex ownership structures** → Provide a detailed Beneficial Ownership Structure
* **Regulated industries** → Submit relevant licenses, such as:
  * Ministry of Tourism, Arts and Culture (MOTAC) license – for travel agencies
  * Medical Device Authority (MDA) license – for medical device businesses

> [!WARNING]
>
> Missing or incomplete documents may delay your onboarding.

## Bank Account Requirements

* **Companies and LLPs** must use a **corporate bank account** to receive payouts.
* **Sole Proprietors** may use a **personal bank account** registered under the owner’s name.

> [!NOTE]
>
> Ensure the bank account name matches the business or owner's registered
> name.

## Entity Types and Required Documents

| Entity Type | Required Documents |
| - | - |
| Business (Sole Proprietor) | SSM Business Profile [(Sample Document)](https://www.ssm.com.my/Pages/Product/PDF/ROC/COMPANY%20PROFILE.pdf) |
| Company | SSM Company Profile [(Sample Document)](https://www.ssm.com.my/Pages/Product/PDF/ROB/BUSINESS%20PROFILE.pdf) |
| LLP | LLP Profile from SSM [(Sample Document)](https://www.ssm.com.my/Pages/Product/PDF/LLP/LLP%20PROFILE.pdf) |
| Club / Society / Charity | - Registration Certificate or Certificate of Incorporation |

* Constitution, Directors’ Resolution, or Partnership Agreement
* ID documents of all office bearers |

> [!TIP]
>
> Make sure your SSM documents are the latest version downloaded from official
> sources.

## FAQs

> **How do I register a business in Malaysia?**
>
> Use the following official government resources:
>
> * [SSM – Business Registration (ROB)](https://www.ssm.com.my/Pages/Services/Registration-of-Business-\(ROB\)/Registration/Registration.aspx)
> * [SSM – Company Registration (ROC)](https://www.ssm.com.my/Pages/Services/Registration-of-Company-\(ROC\)/Client-Service-Charter.aspx)
> * [MyCoID 2016 Portal – For Companies](https://mycoid2016.ssm.com.my/)
> * [SSM – CLBG Registration](https://www.ssm.com.my/Pages/Services/Registration-of-Company-\(ROC\)/CLBG/CLBG.aspx)
> * [SSM – LLP Registration](https://www.ssm.com.my/Pages/Services/Limited-Liability-of-Partnership-\(LLP\)/Limited-Liability-of-Partnership-\(LLP\).aspx)

 


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