> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hitpayapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Sell to international customers with the right HitPay product for your use case.

# Cross-Border Payments

HitPay offers multiple ways to accept payments from international customers. The right product depends on where you're selling and how you want to price.

***

## Supported Payment Methods

These cross-border payment methods are available across HitPay's products.

| Payment Method | Popular In | Customers Pay In | Online | In-Person (QR) |
| :- | :- | :- | :-: | :-: |
| [PayNow](/payment-methods/paynow) | Singapore | SGD | ✓ | ✓ |
| [UPI](/payment-methods/upi) | India | SGD | ✓ | ✓ |
| [WeChat Pay](/payment-methods/wechatpay) | China | SGD / MYR | ✓ | ✓ |
| [Touch 'n Go](/payment-methods/touchngo) | Malaysia | MYR | ✓ | ✕ |
| [DuitNow](/payment-methods/duitnow) | Malaysia | MYR | ✓ | ✓ |
| [QRPH](/payment-methods/qrph) | Philippines | PHP | ✓ | ✓ |
| [VietQR / ZaloPay](/payment-methods/vietqrzalopay) | Vietnam | VND | ✓ | ✓ |
| [PromptPay](/payment-methods/promptpay) | Thailand | THB | ✓ | ✓ |
| [TrueMoney](/payment-methods/truemoney) | Thailand | THB | ✓ | ✓ |
| [LINE Pay](/payment-methods/linepay) | Thailand | THB | ✓ | ✓ |
| [QRIS](/payment-methods/qris) | Indonesia | IDR | ✓ | ✓ |
| [PayCo](/payment-methods/korean-payment-methods) | South Korea | KRW | ✓ | ✕ |
| [KakaoPay](/payment-methods/korean-payment-methods) | South Korea | KRW | ✓ | ✕ |
| [NaverPay](/payment-methods/korean-payment-methods) | South Korea | KRW | ✓ | ✕ |

***

## Cross-Border Solutions

> **[Borderless QR](/pos/borderless-qr)**
>
> In-personFixed storefront
>
> Charge in your home currency. Customers scan and pay in their local currency using their home payment app. Best for physical stores serving foreign tourists.

> **[Multi-Currency Products](/pos/multi-currency-products)**
>
> In-personSelling overseas
>
> Price products in the local currency of the country you're operating in. Best for merchants at overseas popup booths, markets, and events.

> **[Adaptive Pricing](/payments/adaptive-pricing)**
>
> OnlinePriced in your currency
>
> Charge in your home currency. International customers automatically see and pay in their local currency at checkout. Best for online stores priced in the merchant's currency.

> **[Multi-Currency Payment Links](/payments/checkout-customisation)**
>
> OnlinePriced in customer's currency
>
> Create payment links denominated in the customer's currency. Best for merchants who quote prices directly in the buyer's local currency.

> **[Building a custom integration?](/apis/guide/cross-border-payments)**
>
> See the Developer Cross-Border Guide to compare Borderless QR API vs Payment Request API.

***

## Which Product Is Right for You?

| | Borderless QR | Multi-Currency Products | Adaptive Pricing | Multi-Currency Payment Links |
| - | - | - | - | - |
| **Channel** | In-person (POS) | In-person (POS) | Online | Online |
| **Who's it for** | Fixed storefront serving tourists | Merchant traveling overseas | Online store, priced in home currency | Online store, priced in customer's currency |
| **You charge in** | Your home currency | The foreign currency | Your home currency | Customer's currency |
| **Customer pays in** | Their local currency | Their local currency | Their local currency | Their local currency |
| **FX handled by** | HitPay (automatic) | You set the price | HitPay (automatic) | You set the price |
| **Payout currency** | Your home currency | Your home currency | Your home currency | Your home currency |

***

## Refunds

<Snippet file="refund-multi-currency.mdx" />

***

## Frequently Asked Questions

> **What fees apply to cross-border payments?**
>
> A **1% FX markup** is applied on top of the mid-market rate when HitPay handles the currency conversion (Borderless QR and Adaptive Pricing). Standard payment processing fees also apply.
>
> For Multi-Currency Products and Multi-Currency Payment Links, you set the price directly in the customer's currency — no automatic FX conversion is applied by HitPay.
>
> Customers are not charged any additional FX fees.

> **How is the exchange rate determined?**
>
> HitPay uses the **mid-market exchange rate**, plus a 1% markup. The rate is refreshed daily at **6:00 AM SGT** and cached for the rest of the day — so all transactions, settlements, and refunds processed within the same day use the same rate.

> **When do I receive my payout?**
>
> Cross-border payments are credited to your HitPay Balance on a **T+1 calendar day** basis. The collected amount is automatically converted to your home currency and included in your daily payout.

> **How do refunds work for cross-border payments?**
>
> The refund is issued in the charge currency. The amount deducted from your home currency wallet is converted at the **live exchange rate at the time of refund** — not the rate from the original transaction. This means you may experience a small FX gain or loss depending on how rates have moved.

> **How do I enable cross-border payment methods?**
>
> Go to **Settings > Payment Methods**, click **Connect** on the desired payment method and complete the required information. Partner providers review new requests within 3–5 business days.
>
> Once activated, go to **Integrations**, select your integration, and enable the payment methods for that sales channel.

> **Do I need additional hardware for in-person cross-border payments?**
>
> No. Borderless QR and Multi-Currency Products work with the existing HitPay POS app. No additional hardware is required.


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