> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hitpayapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Payments

> HitPay's versatile payment solutions enable secure and convenient payments across online and in-person channels. Our integrated payment providers support seamless transactions for eCommerce, point-of-sale, invoices, and recurring subscriptions with multiple payment methods to enhance customer flexibility and improve conversion rates.

## Overview

Before you can start accepting payments using any of HitPay's products, you'll need to set up your payment methods and complete business verification. These are parallel steps, but both are required before payments can go live.

HitPay supports a wide range of local and cross-border payment methods for both online and in-person transactions, giving your customers flexibility whether they're shopping on your website or at your physical store. This guide helps you understand the available payment methods, their activation times, and how to enable them for your business.

## Activate Payment Methods

**1. Navigate to Payment Methods**

Go to **Payments > Payment Methods**

![](https://mintcdn.com/hitpay/lFdg5hl_mcwYRTEb/images/payment_methods.png?fit=max\&auto=format\&n=lFdg5hl_mcwYRTEb\&q=85\&s=b8e93cc57a6056edf8cc965c854a1aed)

**2. Connect Payment Method**

Click **Connect** on your preferred method

**3. Complete Setup**

Submit any required details

> [!NOTE]
>
> Once submitted, our partner providers will typically process your activation within 3–5 business days.

## Supported Payment Methods

The following payment methods are available and supported by HitPay across different countries:

**Singapore**

🇸🇬  Local

| Payment Method | Supported Currencies | Activation Time | Charge Confirmed (This refers to the time it takes for the charge to be confirmed and for it to move from Pending to Available Balance. A charge can only be refunded once it has been confirmed.) | Recurring Payments |
| :- | :- | :- | :- | :- |
| [PayNow QR](/payment-methods/paynow) | SGD | Auto | Instant | No |
| Cards (Visa, Mastercard, American Express, UnionPay, Apple Pay, Google Pay) | All (Check below for full list) | Instant | Instant | Yes |
| [GrabPay](/payment-methods/grabpay) | SGD | 3-5 business days | T+1 | Yes |
| [GrabPay PayLater](/payment-methods/grabpay_paylater) | SGD | 3-5 business days | T+1 | No |
| [ShopeePay](/payment-methods/shopeepay) | SGD | 3-5 business days | T+1 | Yes |
| [SPayLater](/payment-methods/spaylater) | SGD | 3-5 business days | T+1 | Yes |
| [ShopBack Pay](/payment-methods/shopback) | SGD | 3-5 business days | T+1 | No |
| [Atome](/payment-methods/atome) | SGD | 3-5 business days | T+1 | No |

🌍  Cross-Border

| Payment Method | Supported Currencies | Activation Time | Charge Confirmed (This refers to the time it takes for the charge to be confirmed and for it to move from Pending to Available Balance. A charge can only be refunded once it has been confirmed.) | Recurring Payments |
| :- | :- | :- | :- | :- |
| [UPI](/payment-methods/upi) | SGD | Auto | T+1 | No |
| [QRPH](/payment-methods/qrph) | PHP | Auto | T+3 | No |
| [QRIS](/payment-methods/qris) | IDR | Auto | T+3 | No |
| [Touch 'n Go](/payment-methods/touchngo) | MYR | Auto | T+3 | Yes |
| [DuitNow](/payment-methods/duitnow) | MYR | Auto | T+3 | No |
| [PayCo, KakaoPay, LINEPay](/korean-payment-methods/) | KRW | Auto | T+1 | No |
| [WeChatPay](/payment-methods/wechatpay) | SGD | Instant | T+1 | Yes |
| [PromptPay](/payment-methods/promptpay_thailand) | THB | 3-5 business days | T+3 | No |
| [TrueMoney](/payment-methods/truemoney) | THB | 3-5 business days | T+3 | No |
| [LINE Pay](/payment-methods/linepay) | THB | 5-7 business days | T+5 | Yes |
| [VietQR, ZaloPay](/payment-methods/vietqrzalopay) | VND | 5-7 business days | T+3 | Yes |

<Snippet file="stripe-card-currencies.mdx" />

**Malaysia**

🇲🇾  Local

| Payment Method | Supported Currencies | Activation Time | Charge Confirmed (This refers to the time it takes for the charge to be confirmed and for it to move from Pending to Available Balance. A charge can only be refunded once it has been confirmed.) | Recurring Payments |
| :- | :- | :- | :- | :- |
| [Touch 'n Go](/payment-methods/touchngo) | MYR | Auto | T+2 | Yes |
| [DuitNow](/payment-methods/duitnow) | MYR | Auto | T+2 | No |
| Cards (Visa, Mastercard, UnionPay, Apple Pay, Google Pay) | All (Check below for full list) | Instant | Instant | No |
| [FPX](/payment-methods/fpx) | MYR | Instant | Instant | No |
| [WeChat Pay](/payment-methods/wechatpay) | MYR | Instant | T+2 | No |
| [ShopBack Pay](/payment-methods/shopback) | MYR | 3-5 business days | T+2 | No |
| [MayBank QR](/payment-methods/maybankqr) | MYR | 3-5 business days | T+2 | No |
| [AliPay](/payment-methods/alipay) | MYR | 3-5 business days | T+2 | No |
| [GrabPay](/payment-methods/grabpay) | MYR | 4-5 business days | T+2 | Yes |
| [GrabPay PayLater](/payment-methods/grabpay_paylater) | MYR | 4-5 business days | T+2 | No |
| [Atome](/payment-methods/atome) | MYR | 5-6 business days | T+2 | No |
| [ShopeePay](/payment-methods/shopeepay) | MYR | 30 business days | T+2 | Yes |
| [SPayLater](/payment-methods/spaylater) | MYR | 30 business days | T+2 | No |

🌍  Cross-Border

| Payment Method | Supported Currencies | Activation Time | Charge Confirmed (This refers to the time it takes for the charge to be confirmed and for it to move from Pending to Available Balance. A charge can only be refunded once it has been confirmed.) | Recurring Payments |
| :- | :- | :- | :- | :- |
| [PayNow QR](/payment-methods/paynow) | SGD | Auto | T+3 | No |
| [QRIS](/payment-methods/qris) | IDR | Auto | T+3 | No |
| [PayCo, KakaoPay, LINEPay](/korean-payment-methods/) | KRW | Auto | T+1 | No |
| [UPI](/payment-methods/upi) | SGD | Auto | T+1 | No |
| [PromptPay](/payment-methods/promptpay_thailand) | THB | 3-5 business days | T+3 | No |
| [TrueMoney](/payment-methods/truemoney) | THB | 3-5 business days | T+3 | No |
| [LINE Pay](/payment-methods/linepay) | THB | 5-7 business days | T+5 | Yes |
| [VietQR, ZaloPay](/payment-methods/vietqrzalopay) | VND | 5-7 business days | T+3 | No |

<Snippet file="stripe-card-currencies.mdx" />

**Philippines**

🇵🇭  Local

| Payment Method | Supported Currencies | Activation Time | Charge Confirmed (This refers to the time it takes for the charge to be confirmed and for it to move from Pending to Available Balance. A charge can only be refunded once it has been confirmed.) | Recurring Payments |
| :- | :- | :- | :- | :- |
| [QRPH](/payment-methods/qrph) | PHP | Instant | T+1 | No |
| [Gcash](/payment-methods/gcash) | PHP | 3-7 business days | T+1 | No |
| Cards (Online) (Visa, Mastercard) | PHP | 3-5 business days | T+7 | No |
| Cards (In-Person) (Visa, Mastercard) | PHP | 3-5 business days | T+2 | No |
| [ShopeePay](/payment-methods/shopeepay) | PHP | 5-7 business days | T+2 | Yes |
| [SPayLater](/payment-methods/spaylater) | PHP | 5-7 business days | T+2 | No |
| [Unionbank Online](/payment-methods/unionbank_online) | PHP | Instant | T+1 | No |
| [PESONet](/payment-methods/pesonet) | PHP | Instant | T+1 | No |
| [BillEase](/payment-methods/billease) | PHP | 3-7 business days | T+1 | No |
| [GrabPay](/payment-methods/grabpay) | PHP | 3-5 business days | T+1 | No |
| [Over the counter payments (Bayad, ECPay, Palawan, Instapay)](/payment-methods/overthecounter_bayad_ecpay_palawan_instapay) | PHP | Instant | T+1 | No |

🌍  Cross-Border

| Payment Method | Supported Currencies | Activation Time | Charge Confirmed (This refers to the time it takes for the charge to be confirmed and for it to move from Pending to Available Balance. A charge can only be refunded once it has been confirmed.) | Recurring Payments |
| :- | :- | :- | :- | :- |
| [PayNow QR](/payment-methods/paynow) | SGD | Auto | T+3 | No |
| [QRIS](/payment-methods/qris) | IDR | Auto | T+3 | No |
| [Touch 'n Go](/payment-methods/touchngo) | MYR | Auto | T+3 | No |
| [DuitNow](/payment-methods/duitnow) | MYR | Auto | T+3 | No |
| [PayCo, KakaoPay, LINEPay](/korean-payment-methods/) | KRW | Auto | T+1 | No |
| [UPI](/payment-methods/upi) | SGD | Auto | T+1 | No |
| [WeChatPay](/payment-methods/wechatpay) | PHP | Instant | T+1 | No |
| [PromptPay](/payment-methods/promptpay_thailand) | THB | 3-5 business days | T+3 | No |
| [TrueMoney](/payment-methods/truemoney) | THB | 3-5 business days | T+3 | No |
| [LINE Pay](/payment-methods/linepay) | THB | 5-7 business days | T+5 | Yes |
| [VietQR, ZaloPay](/payment-methods/vietqrzalopay) | VND | 5-7 business days | T+3 | No |

## Checkout Experience

Once your payment methods are set up and activated, they will be available across all your sales channels. For online payments, HitPay offers a hosted checkout experience where all enabled payment methods are automatically displayed. For in-person payments, your activated methods will appear on your POS terminal or QR code displays. This provides your customers with a seamless payment experience whether they're shopping online or in-store.

**Online Checkout**

![Online Checkout Page](https://mintcdn.com/hitpay/v7KuLHsxaSTGqgHq/images/payments/admin-fees-checkout.png?fit=max\&auto=format\&n=v7KuLHsxaSTGqgHq\&q=85\&s=584f2e176bc92dafb787384704d34df8)

**Mobile POS App**

![HitPay Mobile App](https://mintcdn.com/hitpay/MhRNiXk5E8-JnsDb/images/pos/hitpay-app-hero-updated.png?fit=max\&auto=format\&n=MhRNiXk5E8-JnsDb\&q=85\&s=ca47988f74be2a14376bc321068ac051)

![Mobile POS App Checkout](https://mintcdn.com/hitpay/C7v-tU0hjbPk6EwO/images/checkout_mobile_pos.png?fit=max\&auto=format\&n=C7v-tU0hjbPk6EwO\&q=85\&s=95e150d46f13ec1af76998acec1c4994)

Learn more about [Mobile POS](/pos/overview).

**Web POS**

![Web POS Checkout](https://mintcdn.com/hitpay/C7v-tU0hjbPk6EwO/images/checkout_web_pos.png?fit=max\&auto=format\&n=C7v-tU0hjbPk6EwO\&q=85\&s=a6d0945511bffdc9d7752f655d80d524)

Learn more about [Web POS](/pos/overview).

**Card Terminal**

![Sunmi V3 All-in-One Terminal](https://mintcdn.com/hitpay/PmXByZo0OdaFaQII/images/readers/sunmi-v3.png?fit=max\&auto=format\&n=PmXByZo0OdaFaQII\&q=85\&s=fb63eebf7dbb21550d2c17ed0d7111ad)

For more payment acceptance options via HitPay Terminals, see [Terminals & Devices](/pos/readers/overview).

**Static QR**

![Static QR Payment](https://mintcdn.com/hitpay/MhRNiXk5E8-JnsDb/images/payments/staticqr.png?fit=max\&auto=format\&n=MhRNiXk5E8-JnsDb\&q=85\&s=69a08c54afcc9c732d9c19b00b487b48)

Learn more about [Static QRs](/static-qrs/static-qr#static-qrs).

**Recurring Billing**

![Recurring Billing](https://mintcdn.com/hitpay/-cD8HWd1uePmhk98/images/recurring-ui-cards.png?fit=max\&auto=format\&n=-cD8HWd1uePmhk98\&q=85\&s=59560ce0947fe25c22d92e213eb0f8cd)

Learn more about [Recurring Billing](/apis/guide/recurring-billing).

**Soundbox**

![Soundbox Payment Notification](https://mintcdn.com/hitpay/MhRNiXk5E8-JnsDb/images/pos/Received-Notif-Soundbox.png?fit=max\&auto=format\&n=MhRNiXk5E8-JnsDb\&q=85\&s=7cb65c228b28413fd13ff0b1ec388713)

Learn more about [Soundbox](/pos/readers/soundbox).

## Next Steps

Now that you have set up your payment methods, here are your next steps to start accepting payments:

> **[API Integration](/apis/overview)**
>
> Build custom integrations using our REST APIs to create payment flows, manage customers, and handle webhooks for real-time updates.

> **[Plugins & Integrations](/plugins/overview)**
>
> Use our ready-made plugins for popular platforms like Shopify, WooCommerce, Wix, and more to quickly integrate payments into your existing store.

> **[HitPay Tools](/payment-links/payment-links)**
>
> Create payment links, invoices, and use our hosted checkout to start accepting payments immediately without any technical setup.

## FAQs

> **Customer payment is not showing on my HitPay dashboard. What should I do?**
>
> If a customer's payment is missing, please:
>
> 1. **Check the card statement** for confirmation if it was a card payment.
>
> 2. **Send us the transaction details**:
>
> * Timestamp
> * Customer email
> * Screenshot or receipt
>   Send the details to [support@hit-pay.com](mailto:support@hit-pay.com) for investigation.

> **What Charges/Fees are involved when using HitPay?**
>
> HitPay only charges a transaction fee per successful payment. There are no hidden, rental, or monthly fees. [View pricing](https://www.hitpayapp.com/pricing).

> **When do I get paid by HitPay?**
>
> Payouts are made automatically to your bank account based on your payout schedule. Check your payout details under **Sales and Reports > Bank Payouts**. [More info](/bank-payouts/bank-payouts).

> **When does the checkout page expire?**
>
> Checkout pages automatically expire after 5 minutes across all plugins and payment links.

For other questions, reach out to [support@hit-pay.com](mailto:support@hit-pay.com).


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