> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hitpayapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Quick Collect Kiosk

> Learn how to use Quick Collect Kiosk mode for self-service payments

## Overview

The Quick Collect Kiosk Mode allows merchants to convert their HitPay POS device or tablet into a self-service payment terminal. This is ideal for charities, fundraising events, and community organizations, enabling donors to contribute seamlessly.

![HitPay point of sale app](https://mintcdn.com/hitpay/MhRNiXk5E8-JnsDb/images/pos/donation-kiosk-thumbnail.png?fit=max\&auto=format\&n=MhRNiXk5E8-JnsDb\&q=85\&s=e294f686c441b5424bda4fde99a613d9)

## Value Proposition

* **No Monthly Fees or Setup Costs:**
  Start accepting donations without worrying about recurring charges or upfront expenses.

* **Integrated Payments Processing :**
  Seamlessly accept a variety of payment methods, ensuring a smooth donation process for all contributors.

* **Customisable Options:** Tailor the experience for your donors by setting predefined donation amounts and also customising your logo & brand.

* **Donor Information Collection :** Gather customisable details effortlessly for future engagement or record-keeping.

* **Centralised Transaction Reports :** Monitor and manage transactions across multiple kiosks from a single platform, streamlining your operations.

## How to set up the donation kiosk?

### DIY Setup (Devie/Tablet running HitPay app with HitPay Terminal)

| | |
| - | - |
| **What is this** | Make your own wall-mounted, countertop, or handheld donation kiosk. Simply pair your device with your preferred HitPay terminal. |
| **Devices needed** | iOS / Android Device & HitPay Terminal |

**Setup** :

* If you haven't purchased a HitPay terminal, please purchase from the Hitpay terminal store. Learn more [here](/readers/overview#purchasing-a-terminal)
* Prepare an a supported tablet and download the HitPay app. Click [here](/download) to see details.
* Log in to your HitPay account on the app.
* Navigate to Settings > Quick Collect Kiosk and configure your settings
* Enter the Quick Collect mode by clicking the side menu > Mode > Quick Collect

### HitPay Terminal with HitPay App Installed

| | |
| - | - |
| **What is this** | The end-to-end donation process is hosted through the HitPay card terminal. Ideal for handheld and countertop points of donation. |
| **Devices needed** | HitPay All-in-One card terminal / FlexiPOS |

**Setup** :

* If you haven't purchased a HitPay Terminal, please purchase from the Hitpay terminal store. Learn more [here](/readers/overview#purchasing-a-terminal)
* Log in to your HitPay account on the app.
* Navigate to Settings > Quick Collect Kiosk and configure your settings
* Enter the Quick Collect mode by clicking the side menu > Mode > Quick Collect

## How to customise the display?

You can customize the Quick Collect Kiosk display via the HitPay POS app. Customization Options include :

* **Identifier** (This will be displayed in the "remark" column of your transaction details)
* **Business Photo**
* **Welcome Message** - A short message to greet donors (e.g., "Donate to ABC Charity").
* **Thank You Message**  – A message displayed after a successful donation (e.g., "Thank you for your support!").

## How to change the preset amounts ?

1. Open the HitPay POS app.
2. Go to Settings > Hardware > Quick Collect Kiosk.
3. Tap "Amount Settings".
4. Choose up to 4 preset donation amounts (e.g., $10, $20, $50, $100).
5. Toggle "Allow Custom Amount" if you want donors to enter their own amount.
6. Tap Save to apply the changes.

If custom amount is enabled, donors will see a "Custom" button to enter a specific amount.

## How can I collect customer information / additional information ?

**How to Enable Customer Information Collection**

1. Open the HitPay POS app.
2. Go to Settings > Hardware > Quick Collect Kiosk.
3. Tap "Checkout Settings".
4. Enable: Collect customer information.
5. Tap Save to apply the changes.

**How to Enable Additional Order Information Collection**

1. Open the HitPay POS app.
2. Go to Settings > Hardware > Quick Collect Kiosk.
3. Tap "Checkout Settings".
4. Enable: Collect additional information.
5. Tap Save to apply the changes.

## How will the Quick Collect mode work for end-customers?

**Select a Donation Amount**

* Donors choose a preset amount (e.g., $10, $20, $50, $100).
* If custom amount is enabled, they can enter any amount manually.

**Choose a Payment Method**

* If a default payment method is set, the donation will proceed directly to payment.
* If not, donors will see a list of available payment methods (excluding Cash, Scan to Pay, Payment Links, and Card).

**Complete Payment**

* The donor completes the payment using the selected method.
* Once successful, the Thank You Message is displayed.

**Receipt & Redirection**

* Donors can scan the QR "Receipt" to receive a digital receipt.
* If no action is taken, the screen will automatically return to the donation page after 1 minute 30 seconds.

## FAQs

> **What hardware do I need to set up my Donation Kiosk?**
>
> For the most seamless payment experience, we recommend the HitPay All-In-One terminal or FlexiPOS — an out-of-the-box donation kiosk and payment terminal.
>
> If you already own a HitPay app-compatible device, you can opt for our DIY setup instead. Simply pair your device with any of our HitPay card terminals.
> HitPay POS Software is adaptable and suitable for various industries, including retail, hospitality, food service, healthcare, online ordering, and more.

> **How long does it take to set up?**
>
> After creating a HitPay account, as well as ordering and receiving the required hardware, setting up the Donation Kiosk typically takes 10 minutes. No coding or technical expertise is required.

> **Can I use multiple kiosks and track them together?**
>
> Absolutely. You can manage all your kiosks  on the HitPay dashboard or mobile app.

> **What are the fees involved with the Donation Kiosk?**
>
> Setting up the unmanned Donation Kiosk will require a one-time purchase for your preferred card terminal.
> Our Donation Kiosk POS software has no setup, recurring, or subscription fees.
> ou only pay per transaction for completed donations. Click here to see pricing in your market.


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